PRIVACY POLICY

Effective Date: April 8, 2026

Dark Prison Haunt (“Dark Prison,” “we,” “us,” or “our”) operates the website darkprison.com (the “Site”) and the haunted attraction located at 3301 E 5th St, Carson City, NV 89701. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our Site or purchasing tickets, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us directly — when you buy a ticket, sign a waiver, join our mailing list, enter a contest, apply to join our crew, or contact us, you may give us your name, email address, phone number, billing address, age, emergency contact, and payment information.

Information collected automatically — when you visit our Site, we (and our third-party partners) automatically collect device information, browser type, IP address, referring URLs, pages viewed, and actions taken on the Site through cookies, pixels, and similar tracking technologies.

Information from third parties — our ticketing provider (Interactive Ticketing), payment processors, and advertising partners (including Meta/Facebook, Google, and TikTok) may share information with us about transactions, ad engagement, and conversions.

2. How We Use Your Information

We use the information we collect to:

3. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies — including the Meta Pixel, TikTok Pixel, and Google Analytics — to understand visitor behavior, measure ad performance, and deliver relevant advertising on third-party platforms.

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Site. You can opt out of interest-based advertising through Meta at facebook.com/settings/ads, Google at adssettings.google.com, or the Digital Advertising Alliance at optout.aboutads.info.

4. How We Share Your Information

We do not sell your personal information. We share it only with:

5. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you, opt out of marketing communications, and opt out of the sale or sharing of personal information for targeted advertising. We do not sell personal information.

To exercise these rights, email info@darkprison.com.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy or as required by law. Ticket purchase records are retained for tax and accounting purposes.

7. Security

We use commercially reasonable safeguards to protect your information, but no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Dark Prison Haunt
3301 E 5th St
Carson City, NV 89701
Email: info@darkprison.com
Website: https://www.darkprison.com